80/20 Training · Systems Transformation
Are our actual business processes designed properly?
Teach teams a repeatable method for diagnosing broken workflows, defining a better future state, prioritizing the highest-impact changes, executing the transformation and testing the redesigned process.
Program promise
By the end of the program, participants can diagnose an operational workflow, define system requirements, prioritize improvements using 80/20 principles, develop and manage an implementation plan, use AI to support systems design and documentation, and test a redesigned process.
Best fit
Curriculum
Module 01
Learn: process discovery, stakeholder mapping, ownership, systems inventory, information flow, communication mapping, root-cause questioning and cost-of-friction analysis.
Apply: create a current-state process map and identify the most important operational problems using evidence rather than assumptions.
Module 02
Learn: outcome definition, future-state design, ownership principles, source-of-truth decisions, stakeholder needs and communication design.
Apply: produce a future-state vision that defines what better looks like, who is involved, where information lives and why the change matters.
Module 03
Learn: purposeful brainstorming, impact-versus-effort prioritization, the 80/20 principle, dependency mapping, sequencing and clear project outcomes.
Apply: translate the gap between current and future state into a one-page plan focused on the few changes that create the greatest impact.
Module 04
Learn: 90-day planning, shorter execution sprints, task ownership, meeting cadence, visible project tracking, accountability, blockers, escalation and delay management.
Apply: build an execution rhythm with milestones, owners, tracking and a defined approach for work that falls behind.
Module 05
Learn: use tools such as Claude to think through requirements, challenge workflows, draft SOPs, create implementation documentation and accelerate repetitive project work.
Apply: use AI to produce or improve selected systemization artifacts while retaining human review and decision-making.
Module 06
Learn: process testing, scenario design, exception testing, user feedback, adoption measures, defect logging and continuous improvement.
Apply: run the proposed process through real or simulated scenarios, identify failures and revise the process before finalizing it.
Learning outcomes
Applied practicum
Participants select one appropriate workplace process and use it throughout the program. The instructor teaches the method, but participants do the diagnosis, make the decisions, build the plan, create the artifacts and demonstrate that they can apply the methodology themselves.
Learning model
Teach → Practice → Apply → Demonstrate
Team training
Programs are instructor-led and built around defined learning outcomes, guided practice, workplace application and evidence of learning.
Discuss team training