Module 01
Understand Your DISC Pattern
Learn: the four DISC styles, natural behavioural tendencies, pace, priorities and common workplace strengths or blind spots.
Apply: identify how your own style shapes communication, decisions and collaboration.
80/20 Training · People & Communication — DISC
Help different people work better together.
Do our people understand how to work effectively with each other?
Use DISC as an applied workplace framework to improve communication, delegation, accountability, conflict response and change communication across different work styles.
Program promise
What participants leave able to do.
By the end of the program, participants can recognize common DISC patterns, adapt communication to different work styles, delegate and set expectations more clearly, approach difficult conversations more effectively and adjust how they communicate change.
Best fit
Teams where communication style differences create avoidable friction.
Managers who need to delegate, coach or hold people accountable more effectively.
Organizations preparing for change and wanting a practical shared language for how different people respond.
Curriculum
Structured teaching. Guided practice. Workplace application.
Module 02
Read the Other Person
Learn: recognize behavioural cues without stereotyping and identify what different styles tend to need from a workplace interaction.
Apply: analyze a real working relationship and identify where style differences are creating friction.
Module 03
Adapt Communication
Learn: adjust pace, level of detail, tone, structure and emphasis for different DISC styles.
Apply: rewrite or rehearse one important communication for a different style.
Module 04
Delegate & Set Expectations
Learn: adapt delegation, clarity, autonomy, follow-up and feedback so expectations land more effectively.
Apply: prepare a delegation or accountability conversation for a real employee or colleague.
Module 05
Handle Conflict & Difficult Conversations
Learn: recognize how DISC tendencies can shape conflict behaviour, stress responses and defensiveness.
Apply: plan a difficult conversation using a DISC-informed approach while keeping standards and accountability intact.
Module 06
Communicate Change
Learn: understand how different styles may respond to uncertainty, speed, detail, involvement and risk during change.
Apply: build a communication plan for one upcoming or current workplace change.
Learning outcomes
Participants demonstrate the skill.
Recognize and explain the four DISC styles in practical workplace terms.
Adapt communication to different behavioural styles.
Delegate and set expectations with greater clarity.
Prepare more effective accountability and feedback conversations.
Respond to conflict without reducing the conversation to personality labels.
Communicate organizational change in ways different people can absorb and act on.
Applied practicum
Use the method on real work.
Participants use current workplace relationships and conversations as practice material. They identify style-related friction, adapt a real communication, plan a delegation or accountability conversation and build a DISC-informed approach to one live team challenge.
Learning model
Teach → Practice → Apply → Demonstrate
Team training
Build capability your team can use after the training ends.
Programs are instructor-led and built around defined learning outcomes, guided practice, workplace application and evidence of learning.
Discuss team training